‚ÄčFrequently Asked Question

Weddings & Photo Shoot FAQ'S

1. Do you require a deposit?

 

Yes, 60% deposit and signed contract is payable to secure your date. The balance is due the week before the wedding.

 

2. Can I get a refund if I cancel my wedding?

 

Nope, deposits are non-refundable. Actually, if you read the contract you'll see that if you cancel your wedding close to your wedding date, you'll still be liable for up to 100% of the money. Please don't do this, we really want to shoot your wedding!

 

3. Do you need to see the ceremony / reception venue before the day?

 

If we've shot there before, we normally do not need to see it again. If we haven't and it's not too far away we could arrange a time to check it out. If it doesn't work out that we see the venue before, we'll always go extra early on the wedding day for some good scouting around and to familiarize ourselves.

 

4. How do travel and accommodation work?

 

Each package has a certain amount of free travel included. Over and above that, we charge a defined AA rate for travel to and from the location.

 

Destinations over 1.5 hours outside of Centurion may require 1 night's accommodation. Destinations over 3 hours outside of Centurion may require 2 night's accommodation. This is not to try score a free holiday off of your wedding, but rather to ensure that we arrive on time and rested, ready to take on the crazy busy creative process of shooting your wedding.

 

 

5. Can I change my date?

 

Once a date is booked, we often turn away other business for that date. We try our best to accommodate Brides and Grooms that have to change their date, but by default treat it as a cancellation and a new booking. This is also subject to the new date's availability and any potential price changes. If we manage to re-book the old date to someone else, we'd refund some or all of your deposit.

 

 

6. Can I have the RAW images?

 

By default, No. Contact us if you think you have a reason that will change our mind. Additional fees will apply

 

7. How long do you keep the photos for?

 

We keep the photos for as long as we can afford to keep them. Please don't count on us for backups, rather copy them onto at least one of your computers or duplicate the flash drive.

 

 

8. How long does it take to get my photos?

 

Up to 2 weeks (excluding delivery time). It could be less, but it won't be more.

 

9. How long do you keep the photos for?

 

We keep the photos for as long as we can afford to keep them. Please don't count on us for backups, rather copy them onto at least one of your computers or duplicate the flash drive.

 

 

 

 

1. How big can I print with you?

 

We print upto A0 on Cnvas & Photo Prints.

 

2. What is the difference between fine art paper and standard photo papers?

 

Fine Art paper is a higher quality paper, specially constructed to ensure your photographic artwork looks its best for a long, long time. The main difference in Fine Art paper and Photo paper is its composition. Fine Art paper must include natural fibers, such as cotton.

 

3.  What resolution do my photos have to be for printing?

 

For a 4" x 6" print, the image resolution should be 640 x 480 pixels minimum. For a 5" x 7" print, the image resolution should be 1024 x 768 pixels minimum. For an 8" x 10" print, the image resolution should be 1536 x 1024 pixels minimum. For a 16" x 20" print, the image resolution should be 1600 x 1200 pixels minimum.

 

4. Do you take passport photos?

 

Yes, we take Passport & I.D Photo's

 

5. Do you do framing?

 

We are currently not doing framing but will be in the short future.

 

6.  I need photos printed ASAP - can you help?

 

Yes please come into store and we can do the prints instantly for you depending on the size.

 

7.Can you retouch my pictures?

 

We do minor retouching of pictures.

 

8. Do you deliver?

 

Yes, we do deliveries on orders over R1200.

Printing FAQ'S

Contact Info

Forest Hill City Mall

Cnr R55 & N14 Highway

Marie & Marius Street

Centurion

info@bannisterphotography.co.za

012 646 1057

Quick Links

 

Need Help?

Call - 063 319 2345

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